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Frequently Asked Questions

Everything you need to know about AIResumeEngine's features, billing, and technology.

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General

What is AIResumeEngine? expand_more

AIResumeEngine is an AI-powered browser extension that automatically tailors your resume to match any job description. Our neural engine analyzes the target job posting, identifies keyword gaps, and rewrites your resume's bullet points to maximize ATS (Applicant Tracking System) compatibility — all within seconds.

Who is this designed for? expand_more

AIResumeEngine is built for anyone actively job searching — from recent graduates to senior executives. It's especially powerful for those applying to 10+ roles simultaneously who cannot afford to manually tailor each application.

Do I need technical skills to use it? expand_more

No. The extension is a one-click interface. Upload your resume, paste a job description, and hit "Tailor". Our engine handles everything in the background. You simply review and download the optimized document.

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AI & Features

How does the AI tailoring actually work? expand_more

Our Neural Engine performs three stages: (1) Semantic Extraction — parsing your existing resume into structured data. (2) Gap Analysis — cross-referencing your experience with the job description's requirements. (3) Intelligent Rewrite — regenerating bullet points to use matching language, action verbs, and keywords while preserving factual accuracy.

Does the AI make up experience I don't have? expand_more

No — and this is a core principle. In Standard mode, the engine only reframes and rewords genuine experiences. In Aggressive Matching mode (Pro), the engine may inject required skills into your summary section to maximize ATS score, but we clearly flag any additions as AI-suggested so you can review them.

What job boards does the extension work on? expand_more

Simply paste the raw job description text directly into the extension panel. It works for any job from any source.

Can I generate cover letters too? expand_more

Yes — Pro Engine subscribers have access to our AI Cover Letter generator, which creates a unique, tailored letter based on your resume data and the target job description in one click.

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Billing

Is the free plan actually free? expand_more

Yes. The Base Protocol plan is permanently free with 10 resume tailors per month, basic ATS scoring, and PDF export. No credit card required to sign up.

What payment methods are accepted? expand_more

We accept all major credit and debit cards (Visa, Mastercard, Amex) and PayPal. All payments are securely processed through Stripe. We never store your card details on our servers.

Can I cancel my subscription anytime? expand_more

Absolutely. Cancel at any time from your account settings with no questions asked. You'll retain Pro access until the end of the current billing cycle.

Do you offer refunds? expand_more

Yes — we offer a 7-day money-back guarantee on all new Pro subscriptions. If you're not satisfied, contact billing@airesumeengine.com within 7 days of purchase. See our full Refund Policy for details.

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Privacy & Security

Is my resume data private? expand_more

Yes. Your resume data is encrypted in transit (TLS 1.3) and at rest (AES-256). We operate a strict zero-data-selling policy — your career history is never shared with, sold to, or accessed by any third party for commercial purposes.

Can I delete my data? expand_more

Yes. You can trigger a full account and data deletion sequence at any time via your account settings. All your stored resume data, history, and generated documents will be permanently purged within 30 days.

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Technical

Which browsers are supported? expand_more

The extension is currently available for Google Chrome and Chromium-based browsers (Brave, Edge, Opera). Safari support is on our Q3 roadmap.

Does the extension work offline? expand_more

No. The AI tailoring engine runs on our cloud servers, so an internet connection is required to process tailoring requests. However, you can review and download previously generated documents offline.

Why is my tailored resume not downloading? expand_more

This is usually caused by a browser pop-up blocker. Ensure downloads are allowed for our domain, or try right-clicking the download button and selecting "Save Link As". Contact support@airesumeengine.com if the issue persists.

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Still have questions?

Our support team typically responds within 2 hours for Pro users.