Shipping & Delivery Policy

Effective Date: October 26, 2024. Understanding how our digital products are delivered.

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100% Digital Product

AIResumeEngine is an entirely digital software-as-a-service (SaaS) platform and browser extension. There are no physical goods shipped. All products and services are delivered electronically via the internet.

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Instant Digital Delivery

Upon successful payment, access to your AIResumeEngine subscription is activated immediately and automatically. No waiting, no shipping delays.

trip_origin Browser Extension: Available for immediate installation from the Chrome Web Store after account activation.
trip_origin Account Access: Login credentials are activated instantly upon payment confirmation.
trip_origin AI Credits: Subscription compute credits are loaded to your account immediately.

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Confirmation & Access

After completing your purchase, you will receive two emails:

receipt Payment Receipt

A transaction confirmation from Stripe with your invoice details and amount charged.

key Account Activation

Your subscription confirmation with a link to your dashboard and extension installation instructions.

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No Physical Shipping

AIResumeEngine does not manufacture, stock, or ship any physical products. All services—including the browser extension, AI tailoring engine, and generated PDF documents—are delivered digitally. Therefore, traditional shipping timelines, costs, and carrier tracking do not apply to any of our products or services.

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Delivery Issues & Support

If you experience any issues accessing your subscription after payment (e.g., confirmation email not received, account not activated), please:

trip_origin Check your spam or junk email folder for the confirmation email.
trip_origin Contact us at support@airesumeengine.com with your payment confirmation number.
trip_origin Our technical support team resolves access issues within 24 hours.